FAQ's

1. What ultimately determines processor performance?
While GHz speed & FSB (Front Side Bus) Speed are important factors in processor speed, they are not the end all specs to look at. Cache is far too often totally over looked and it is more vital to processor performance than GHz or FSB. A slower processor (less GHz and FSB) with say 4MB of Cache will out perform a faster processor (more GHz & FSB) with 1 or 2 MB of cache.

2. What is Cache?

Cache (pronounced: cash) - Is high speed, very expensive memory that is built directly into the processor. For those that understand cars, cache is to the processor as a properly pressurized fuel rail is to the engine. If there is not enough pressure in the rail, when you hammer the accelerator, your sports car is going to fall on its face. The same is true with processors and that is why a computer with what you thought was a smoking processor is slow out of the gate (when you launch applications, etc.).

3. How much memory should I have?

It does not matter if you are running XP with SP3 or Vista with SP1; you need to have AT LEAST 1GB of ram, but 2-3GB is far more desirable. Given the cost of ram currently ($24/GB retail), we recommend that people are running 4GB of Ram even if all you do is basic functions like Office 2007 (Pig of a program), internet browsing, e-mail, etc. The more ram the better, but unless you are doing graphic design right now, you won't see much benefit to having more than 4GB at this moment. Paul has come to the conclusion over the years, that you should have at least 4 x the Ram your Operating System (Windows) wants to use. Since Vista Sp1 and XP SP3 want to use 768MB to just sit idle and do nothing for you; then that’s where the 2-3GB comes into play. This is the minimal recommended amount, with 4GB being the preferred.

4. What is the slowest component in a computer?

The hard drive! Hard drives are mechanical using bearings, motors & actuator arms to read and write your data. Since ALL of your programs (including Windows) and files are stored on the hard drive; it is constantly being utilized by the computer. When your computer has insufficient Ram, the Operating System compensates for this by using a block of your hard drive as what is called Virtual Memory. The O/S is constantly reading and writing to this section of the hard drive, which is extremely inefficient. Not to mention the fact that the harder you work anything mechanical, the shorter it's life span.

5. What makes one hard drive faster than another?

3 primary factors determine the performance of a hard drive:

1. Interface:

IDE is the old obsolete standard with a maximum data transfer speed of 133Mbits/sec.

SATA is a newer interface with a data transfer speed of 150Mbits/sec.

SATA-II is the newest interface with a transfer rate of 300Mbits/sec.

iSCSI is a standard used in centralized storage solutions like Storage Area Network (SAN), etc.

2. Rotational speed or RPM's. A few speeds are available now:

7,200 RPM

10,000 RPM

15,000 RPM

3. Cache: This is just as critical for a hard drive to have as it is for the processor. The bigger the hard drive's capacity, the more cache you need to have for it to perform well.

Remember, size is worthless if it is not being utilized properly!

6. Why are you guys IT's?

ALL of our Engineers love technology and that is a fundamental element to us hiring them. We all genuinely love what we do for a living and this is not considered work to us. IT's are in a unique position as we have the ability to make an organization become ultra efficient, immensely productive and insanely profitable. We know we can help any business owner that gives us the opportunity to do so!

7. Who can't you help?

We can not help the business owner that wants to do everything themselves and we will not engage in business with them as well. Some people do not see value in what a highly skilled and experienced IT can do for their business and that is fine by us. There are plenty of savvy business owners out there that see the value and know that once you find an incredible IT company and engineer, you embrace them and allow them to work their magic. We interview our clients before taking them on to make sure there is a good fit, we are going to be appreciated and compensated for our time and not kicked around over a couple of dollars because someone sees no value in what we offer. We have and will continue to fire clients that do not appreciate our responsiveness, efforts, experience, dedication and desire to help the organization grow.

8. What sets you apart from your competition?

We are the BEST IT Company in the area for many reasons:

1. We fix it correctly the first time or we make it right at no charge.

2. We have a 1 Hour Emergency response time for our clients on a service agreement and a 4 hour response time for everyone else. We strive to respond to your emergencies promptly as your business is having a heart attack when your computer systems are down!

3. We are reasonable for the service we charge and most of the time overly reasonable.

4. We are so good, that we can actually prevent your computers systems from breaking; while the other guys stick it to you with an emergency rate and 3 day response. The other guys do not want to maintain your systems, they want charge you for repairing them once they break! We refer to them as vultures waiting for their next meal to come in; then they are going to devour it and laugh about it afterward.

5. We focus on being the IT partner to our clients and relieving them of the daunting task of managing their IT department, forecasting upgrades, IT planning to keep the organization at peek operating efficiency. In that regard we are no different then a large corporation's Chief Information Officer or CIO.

6. We will help you face the many pains that exist in IT before they even happen; preventing you from unexpected expense and hurdles that can cripple any organization. There are certain inevitability in IT and we know what they are, how to prevent them from leading to a disaster, eliminate their impact on the forward motion of your organization as well as just make your life and role so much easier. We can quite literally automate your technology so it is ALWAYS working for you instead of against you! Yes, we are THAT good at what we do!

7. We offer a comprehensive, low cost solution that gives you maximum operational time and is budget friendly. How would you like to know what you are going to spend on your IT guys to keep you operational each month and it cost you less than you are paying now?

8. We are Professionals and not some kid that is good with computers and has taken a computer class or two.

9. We DO not recommend any solution to a client that is going to cause them heartache or distress in the future. That is why we manufacture, not build, our own line of computers, servers, etc. We back them with a comprehensive NO-HASSLE 3 year Irishman warranty with on-site service after remote diagnosis at NO ADDITIONAL COST to you! Oh, did we mention that you will talk to someone that you can understand, is competent and has a genuine desire to solve your issues? Our computer division can manufacture thousands of computers a month, so we can handle any order you can throw at us!

10. We are not running our business out of a storage unit, but out of a professional office space in the Chase Plaza in Downtown St. George, UT!

11. You will NEVER worry about being in violation of ANY software licensing laws! This means no unexpected expense, fines, jail time, equipment seizures, etc.

12. We are ethical in everything we do and will not engage in business with anyone that wants us to act unethically. We are not that hard up for the work or money.